Closed alpha · AI suggestions grounded in live Shopify stock

KeyBot CRM — One inbox for every brand and every channel.

From lean SMBs to large marketing and ops teams, KeyBot CRM unifies WhatsApp, Instagram, and Facebook with answers tied to your real Shopify catalog—so you respond faster, stay on-brand, and leave tab chaos behind. One workspace for multiple brands and channels; marketplaces are on our roadmap.

Join waitlist
KeyBot CRM · Shared inbox

VIP · storefront

WhatsApp · Online

Copilot
Shopify · Live catalogpgvector RAG

Ergo Pro chair · Black

12 in stock · Main warehouse

Customer
Do you have the Ergo Pro in black in stock?

Copilot (from Shopify inventory)

Yes—12 units in the main warehouse. I can send a secure payment link or a product card if you want.

Policies & docs (RAG)

Returns: 30 days for electronics in original packaging (Section 3.2).

For high-growth teams and operators

From boutique brands to distributed marketing teams

The same KeyBot CRM inbox scales with your headcount, your brands, and your channels—without losing the thread.

KeyBot CRM — Customer care and sales conversations, finally in one place.

Give every conversation a single home: route by brand, collaborate with clear roles, and let AI pull from real catalog data—not guesswork.

Omnichannel inbox with unified channels in one workspace

Omnichannel inbox

WhatsApp Cloud API, Instagram DM, and Facebook Messenger in one interface. One queue for your team: assign conversations, track SLAs, and use internal notes so handoffs keep context.

WhatsApp
Instagram
Facebook

Latency: 0ms (Optimistic UI)

Multi-brand, without mixed replies

Run several brands from one workspace: KeyBot CRM assigns each conversation to the right brand using context, links, or a quick clarifying question—so teams never answer with the wrong brand voice.

  • Brand A
  • Brand B
  • Brand C

Modules that scale with you

AI that respects real inventory, plus Shopify in the same stack

Turn on Copilot and Autopilot when you are ready. Start with the inbox; add catalog-backed AI and deep Shopify sync without a separate tool.

AI & stock

Copilot & Autopilot

Lead with what customers ask for: accurate stock and product context from Shopify—then layer policies and FAQs with RAG.

  • Copilot suggests replies using live Shopify inventory and catalog (fewer “let me check” moments).
  • Upload PDFs, FAQs, and policies so Autopilot and Copilot can cite your rules when the question is not in the catalog.
  • Autopilot: 24/7 coverage with smart handoff to humans on high intent or friction.
  • Copilot: listens to the thread and proposes on-brand replies the agent can send in one click.
  • One-click summaries so anyone can pick up a long thread instantly.
RAG · Knowledge pipelineEmbeddings on

Your documents

FAQs.pdf
Returns_policy.pdf
Shipping.pdf

Chunking & embeddings

Similarity searchpgvector
Q: What is the return window for electronics?
Best matching chunkscore 0.89

§3.2 Returns within 30 days for electronics in original packaging when purchased through the online store…

Grounded draft (Copilot)

Electronics can be returned within 30 days if the original packaging is intact.

Cited from Returns_policy.pdf · chunk 4

Built for serious B2B workloads

Multi-tenant isolation, realtime inbox, and identity that fits your security stack.

Data isolation (RLS)
Edge-ready (Next.js)
SSO & roles (Clerk)
Supabase Realtime

Who uses KeyBot CRM

Teams across retail, commerce, and operations

One inbox for WhatsApp, Instagram, and Facebook—with assignments, SLAs, and shared context on every thread.

  • Brand North

    Retail · multi-brand

  • Mercado 24

    E‑commerce · DTC

  • Studio R

    Design · consumer

  • Logística Sur

    Operations · 3PL

  • Casa Verde

    Home · specialty retail

  • Pulse Fit

    Sports · DTC

  • Nomad Kitchen

    Food & beverage

  • Atlas Parts

    B2B · industrial

Join the waitlist

We are in closed alpha. Tell us about your team and we will get back with access when a spot opens.

Swipe sideways to compare plans — five columns on extra-large screens.

Starter

From$49.99/mo

  • 1 channel · WhatsApp only (no Instagram or Messenger)
  • 1 brand on this tier (no extra brand slots here)
  • Essentials CRM · core views and fields
  • No Shopify in list bundle (add later; max 1 store)
  • No KeyBot AI / RAG on this tier
  • 1 seat included (expand up to 2)
  • 1,000 msgs/mo (volume packs up to +1,000)
Choose plan

Basic

From$69.99/mo

  • 1 channel · WhatsApp only
  • 1 brand on list price (buy up to 3)
  • Base CRM · standard automation scope
  • 1 Shopify included (more stores follow brands)
  • No AI on list (Copilot/Autopilot optional later)
  • 1 seat included (expand up to 3)
  • 3,000 msgs/mo (volume packs up to +10,000)
Choose plan
Most popular

Pro

From$99.99/mo

  • Omnichannel included · WhatsApp, Instagram, Facebook
  • 1 brand on list price (buy up to 5)
  • Full CRM
  • 1 Shopify included (more tied to brands)
  • Copilot or Autopilot on list (add the other later)
  • 5 seats included (expand up to 10)
  • 10,000 msgs/mo (volume packs up to +20,000)
Choose plan

Business

From$179.99/mo

  • Omnichannel included · WhatsApp, Instagram, Facebook
  • 3 brands on list price (buy up to 5)
  • Full CRM
  • Up to 3 Shopify connections vs brands
  • Copilot and Autopilot included on list
  • 10 seats included (expand up to 20)
  • 15,000 msgs/mo (volume packs up to +30,000)
Choose plan

Enterprise

From$499/mo

  • Volume, SLAs, and rollout on paper with our team
  • SSO/SAML, audit scope, and data residency options
  • Custom integrations: ERP, OMS, warehouse, CDP, APIs
  • Dedicated success and support paths
  • Bespoke message and seat economics vs public tiers
  • Change management and training where needed
  • Single-threaded for legal, security, and procurement
Contact sales

We read every message. No spam—just next steps for closed alpha access.